Emergency Medical Services
Our Emergency Medical Services support seven NHS Ambulance Trusts, NHS Hospital Trusts and a range of private clients across the UK
Falck’s rigorous recruitment process ensures we get the very best staff based on their clinical skills.
Our comprehensive onboarding process ensures we meet NHS ‘Standards of Employment’ as well as undergoing Falck’s own induction process and all staff training is completed in line with the ‘Skills For Health UK Skills’ framework.
Our workforce is nationally placed, so we can work with potential clients to implement swift mobilisation across the country.
Flexibility is key to meet the differing requirements for each NHS Ambulance Trust we work with.
95% of consumables, equipment and drugs are common across all NHS Trusts. The remaining 5% are managed by Falck’s central supply department.
Our vehicles are maintained and prepared by our make ready teams for efficient management of our entire nationwide fleet.
Falck have a standardised core fleet. Additional fleet can be provided through our network of preferred suppliers.
At Falck we have developed our own global resource facility GEMS which is accessible by any of our emergency ambulance staff via their own PDA.
GEMS holds a plethora of important and relevant information for staff members from NHS trust specific documents, operational and clinical bulletins to directives and pathways.
If a trust has an urgent need to roll out a protocol or change a guideline, we can communicate directly to each member of staff via GEMS and it’s tracking software.
Checkout some of the great feedback we receive about our staff and services
“I was working as a solo crew dispatched to assist two crews on scene for a female crowning with the baby’s head visible.
The call was around 2210h, on 28 March 2018 and I was third on scene. One of the other crews was manned by two staff from Falck.
The scene was very busy with several family members. The family, including patient, spoke little English so I imagine the Falck crew’s initial assessment was difficult.
I wanted to pass on my thanks to the Falck. Both crew members worked incredibly well in the team and it is obvious that they have a clear sense of efficient care and professionalism in an emergency setting.
I would welcome them backing me up on future calls.”
“Just a note to commend the crew. The clinician gave a comprehensive and professional hand-over and displayed good decision making to ensure the patient was taken to an appropriate care centre.”